HomeCGESBI to allow Pensioners to submit Life Certificate through Video Call: Step by Step

SBI to allow Pensioners to submit Life Certificate through Video Call: Step by Step

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SBI to allow Pensioners to submit Life Certificate through Video Call: Step by Step

The State Bank of India (SBI) is launched India’s first “Video Life Certificate” (VLC) service on 1 November 2021. This will allow pensioners to submit their Life Certificates through a simple video call from the comfort of their homes.

Now submit your #LifeCertificate from the comfort of your home! Our #VideoLifeCertificate service launching on 1st Nov 2021 will allow pensioners to submit their life certificates through a simple video call,” SBI informed via a tweet.

How to submit a life certificate through video call?

By following the steps below, pensioners can submit their life certificate from 1st November 2021 through video call.

  • Goto official SBI Pension Seva Portal (https://www.pensionseva.sbi/) and click on ‘VideoLC’ to initiate the VLC process.
  • Enter your SBI Pension Account Number and enter the one-time password (OTP) received on your registered mobile number.
  • Read and accept the ‘Terms & Conditions’ and click on ‘Start Journey’.
  • Keep your original PAN Card handy and click on ‘I am Ready’.
  • Now allow permission to start the video call and your interaction will begin as soon as an SBI official is available. You can also set a schedule to interact according to your convenience.
  • The available SBI official will ask you to read out the 4-digit verification code on your screen.
  • Now show your PAN Card to the official and allow him or her to capture it.
  • Now the official will capture your picture and the Video Life Certificate (VLC) will be complete.
  • In case of rejection, you will be informed by the bank via SMS and alternatively, you can visit your pension paying branch, nearest branch for submission of your life certificate.

Also Read: Digital Life Certificate now available at your nearest post office or at door step

Check the below video for step by step process

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